Shipping policy
Shipping Policy
At Modern Vibes, we want your shopping experience to be simple, reliable, and hassle-free. This Shipping Policy explains how we process and deliver your orders.
Order Processing
- Orders are processed after payment or order confirmation.
- Please allow 1–3 business days for order processing.
- Orders are not normally processed or dispatched on public holidays.
- Once your order has been dispatched, you will receive the available delivery details through your provided contact information.
Delivery Time
Delivery times may vary depending on your location and courier service.
- Major Cities: Approximately 2–5 business days
- Other Areas: Approximately 3–7 business days
- Remote areas may require additional delivery time.
Please note that these are estimated delivery times and may be affected by weather, public holidays, courier delays, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
We may occasionally offer free shipping promotions or special delivery offers. These promotions will be subject to their respective terms and conditions.
Delivery Address
Customers are responsible for providing an accurate and complete delivery address and contact number.
If incorrect information is provided and the order cannot be delivered, additional delivery charges may apply for re-shipping.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery period, please contact us so we can assist you in checking the status of your shipment.
Modern Vibes is not responsible for delays caused by circumstances outside our control, including courier disruptions, severe weather, natural disasters, or incorrect customer information.
Damaged Packages
If your package appears damaged when delivered, please contact us as soon as possible. We may request photographs or other information to help us investigate the issue with the courier.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: Mdrnvibes@gmail.com
Phone: 0302 9469672
Thank you for shopping with Modern Vibes!
