Privacy Policy

Last Updated: August 28, 2026

At Modern Vibes, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our store.

By using our website or purchasing from Modern Vibes, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect certain information that you provide to us.

This may include:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order and purchase details
• Payment-related information
• Account information, if you create an account
• Information you provide when contacting customer support
• Reviews, feedback, or other information you voluntarily submit

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general information about how you interact with our website.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders
• Deliver your purchases
• Confirm and communicate about your orders
• Provide customer support
• Respond to your questions and requests
• Process payments
• Improve our website, products, and services
• Personalize your shopping experience
• Detect and prevent fraud, abuse, or unauthorized activity
• Maintain the security of our website
• Send important information regarding your orders
• Send promotional or marketing communications where permitted
• Comply with applicable legal and regulatory requirements

3. Payment Information

When you make a purchase, your payment may be processed through a third-party payment provider.

Modern Vibes may not directly store your complete payment card information. Payment information may be handled by the relevant payment processor according to its own privacy and security policies.

You should review the privacy policy of the payment provider you use for additional information about how your payment information is handled.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide and improve our services.

Cookies may help us:

• Keep products in your shopping cart
• Remember your preferences
• Understand how visitors use our website
• Improve website functionality
• Analyze website traffic
• Provide relevant content or marketing where applicable

You can adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some website functionality.

5. How We Share Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business and provide services to you.

These may include:

• Payment processing providers
• Shipping and courier companies
• Website and hosting service providers
• Shopify and related e-commerce services
• Customer support providers
• Marketing or analytics service providers
• Fraud prevention and security services
• Government authorities or legal organizations where required by law

We only share information that is reasonably necessary for the relevant purpose.

6. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and process customer orders.

Shopify may process certain information in connection with your use of our store. The handling of information by Shopify is also subject to Shopify's own privacy policies and terms.

7. Marketing Communications

If you choose to receive promotional communications from us, we may use your email address or phone number to send information about:

• New products
• Special offers
• Discounts
• Promotions
• Store announcements

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the relevant communication or by contacting us.

Even if you opt out of promotional messages, we may still contact you regarding important matters related to your orders, transactions, or customer service requests.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer required, it may be securely deleted or anonymized where appropriate.

10. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

Modern Vibes is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

12. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where processing is based on consent
• Opt out of promotional communications
• Ask questions about how your information is used

Some requests may be subject to legal or operational limitations.

To make a privacy-related request, please contact us using the details below.

13. Fraud Prevention

We may use personal and transaction information to identify, investigate, and prevent fraudulent transactions, unauthorized activity, abuse of our services, or other security threats.

We may share relevant information with payment processors, courier services, security providers, or authorities when reasonably necessary to protect our customers and business.

14. Changes to This Privacy Policy

Modern Vibes may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Modern Vibes

Email: Mdrnvibes@gmail.com
Phone: 0302 9469672

We value your trust and are committed to handling your information responsibly.